Case Study: Street News Service
Content Management + Search for Global News Portal

email info@brightwire.net    phone 0131 541 2159


Primary Services

Identity Design
UX + Interface Design
CMS Development
Custom Development
Google


About the customer

The Street News Service is an innovative online news agency that brings together the best of street paper journalism from around the world. As the independent news agency of the International Network of Street Papers, it provides an online portal for the world's street papers to share editorial content and images, enabling their development and capacity building. The SNS is particularly crucial for street papers in the developing world, which often operate in isolation and with scant resources.

Organisational drivers

The SNS required a new website to underpin its activities and support content exchange with street papers internationally. The organisation needed a multi-site, multi-lingual news portal which was capable of being content managed by staff and which needed to include a secure members area.

One of the key challenges for the SNS was in the sheer amount of content being created and exchanged. Content needed to be structured and categorised in such a way as to make searching for, and retrieving information easy and relevant. In addition the organisation wanted to put in place a reporting capability which would allow it to get better insight of member activities and downloads.

What Brightwire delivered

SNS selected Brightwire as its chosen partner following a competitive pitch. First, we created the branding, design and user interface. Next, we designed the page templates. The build phase included

-          developing the content management system, to allow staff to easily manage all content;

-          designing the custom content search engine to help users get to articles they need, quickly;

-          building a multi-site structure to handle the international language sites;

-          creating a secure member area which only SNS member papers can access;

-          integrating the site into Google's free text search engine; and

-          customising Google Analytics to provide advanced reports & tracking of member activities.

The content management system now allows staff to upload, edit and manage content (articles and hi-res images) easily and ensures the site is always up to date for member papers. The content search engine provides a comprehensive and usable way of allowing members to search for relevant information in multiple languages.

Members can login securely and download an article, and associated images, for use in their own street papers. For the Street News Service, staff can use the custom reports to get an insight on advanced usage and tracking information on member activities and downloads. The site is fully search engine optimised and is in use by over 114 members in 40 countries.

Snapshot

- Central web portal for news
- Media library
- Secure member access
- Identity and creative design
- UX design and usability
- Content search
- SEO

 

Questions?

If you need to improve your website's content management, structure information in a more usable way or are considering your online digital strategy, then we'd be happy to have an informal chat through your requirements. Give us a call on 0131 541 2159.