What is Microsoft Dynamics CRM
2011?
Microsoft Dynamics CRM 2011 offers a flexible, highly
customisable CRM platform which can be fully integrated with line
of business systems to provide a single view of customer
information.
This powerful CRM solution with its familiar and intuitive
interface makes it easy to use, helps to increase productivity and
efficiency, in turn improving customer relations and growing
sales.
We provide customisation and full development services on the
Dynamics CRM platform, which can help revolutionise your services
and streamline your business processes for maximum
efficiency.
Brightwire solutions powered by Microsoft Dynamics CRM enable a
clear, single view of customers. With built-in and customisable
tools to support sales, marketing and service activities and a
rapid, flexible and scalable platform, your business can grow
with:
- improved communications and focused marketing activities with
better customer insight;
- more sales through complete views of customer
information;
- better customer care and support;
- a tailored solution with increased automation of activities
and your business processes built-in;
- customisable to support any type of relationships you have
across the organisation, and full integration capability into your
existing applications.
Is Microsoft Dynamics CRM 2011 for
me?
If you are managing customers, tracking sales, handling
complaints, dealing with partners, reporting on business
intelligence, and looking to centralise your data, then your
business will benefit from the Dynamics CRM platform. We have used
CRM in traditional ways as well as using it to deliver business
applications such as a call centre system, case management,
complaints handling and member or practice management.
Dynamics CRM 2011 is highly usable by your front-line team with
minimal training required to get them up to speed quickly. The
platform can be taken on easily by your existing IT team and we
offer developer-ready and instructor led training to transfer
knowledge to your technical staff.
We develop and customise Dynamics CRM to meet your precise
needs, to grow with your business and to help you enhance customer
interactions - building productive and positive relationships. Now
there's a choice of hosted or on-premise deployment, we can offer
the most relevant solution for your organisation.
